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Consumer Financial Services Complaints and Compensation, 2nd Edition

 

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Consumer Financial Services Complaints and Compensation
Oct 2017
Paperback


Print
RM1,074.00
9780414034044

(All prices are valid in Malaysia, and subject to change without prior notice.)
This fully revised new edition examines the compliance and redress regime for mis-selling, administration and claims problems with a practical emphasis on complaint handling, It is an easy to use guide to the complaints sourcebook for the smaller IFA. For larger firms and their professional advisers it acts as an effective reference book enabling the reader to rapidly refresh their understanding of the rules and "best practice" procedures.
 


Jurisdiction: UK

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